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Track My Pack
Enter your pack number in the box below and click “track my pack” to get updates on the status of your transaction.

Contact Us

Contact Us
Contacting by Email Emails will be acknowledged within 24 hours, Monday to Friday 9am – 5pm. Emails sent on a weekend will not be picked up until the following Monday.

By Telephone
Customer Services 01642 579975 (Option 4)

Monday to Friday 9am - 5pm

By Post

Ramsdens Financial Limited
PO Box 211
Middlesbrough
TS8 8AU

By Email

To help us get back in touch with you as quickly as possible, please ensure you select the correct enquiry type.

1
Request your free gold pack!

Our free, secure Gold Pack can be requested in under a minute and will be posted to you within one working day!

2
Return it to us for free and fully insured!

Simply put your gold in the padded envelope and take it to your local Post Office.

Your pack will be sent via Royal Mail Special Delivery, meaning it’s insured up to £750 and can be tracked online!

3
Receive your cash within 24 hours!

Our expert valuers will review your items and come back to you with an offer on the day that your items are received!

Once you give us confirmation, you’ll receive your payment within 24 hours of accepting your offer.

Request Your Free Pack